Refund policy

Return & Refund Policy

At Kiddovault, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help with a simple and transparent return process.

• 30-Day Return Window: You can request a return or exchange within 30 days of receiving your order.

• Item Condition: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

• Refund Process: Once we receive and inspect your returned item, we will notify you and process your refund via your preferred payment method.

• Shipping Costs: Customers are responsible for paying their own shipping costs for returning items unless the product received was damaged or incorrect.

For any assistance or to initiate a return, feel free to reach out to our support team!